Skip to main content
Skip table of contents

Will Zoom Phone ring if my computer is locked?

  1. Yes, as long as you keep the Zoom app open, zoom phone will ring if your computer is locked due to inactivity; it will not ring if your computer is off or asleep.

  2. If you are using a laptop with external monitors, you can choose to also use the speakers on your monitor:

    1. In the Zoom app, click your profile picture, then click Settings

    2.  Click the Audio tab.  

    3. Under Speaker, check the box “Use separate audio device to play ringtone simultaneously.”

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.