Networking and Phones

UNCA Uses a Cisco VOIP solution for telephones on campus.

When requesting a phone please include:

How many phone lines will be accessed on this device (1 or 2 usually)?
If the number exists what is it? Will it need a new number?
Note: Each department pays for their own phone(s)

Setup of International calling must be requested and is done on a per user basis. Please email itservicedesk@unca.edu with details of the request.

Menu	Phone Models and Instructions
Placing / Receiving Calls Other phone features Voicemail Controls Voicemail - Changing your pin Phone Models and Instructions Phone Troubleshooting Network troubleshooting Jabber Software Phone Unity Inbox Web Portal Telephone Adjustments	Model 7911 Model 7942 Model 7962 Model 7861 Model 7841 Model 7821 Model 7811 Model 7937 (Conference Phone)

Phone Articles: