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Zoom Phones - Fax

Zoom offers faxing capability to all phone lines, personal or departmental, for use if needed. Departmental faxes require administration from IT to ensure membership and delivery is correct. Zoom delivers faxing directly through the app, can deliver via email to fax members, and also 3 additional email addresses. We will only deliver faxing to UNCA email addresses.

https://www.youtube.com/watch?v=vT8sUMzufMs&t=1s

Fax services will be listed on your Phone tab, similar to voicemail and SMS.

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New faxes can be uploaded in multiple file formats from your local PC or your Google Drive

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Limitations for Online Fax

Online Fax has the following limitations:

  • Initially, the fax feature will only be available in the US and Canada.

  • The feature will be disabled by default, and administrators must accept usage-based rates before enabling it for their organization.

  • Online Fax currently supports black and white faxes.

  • If the Call Screening setting is enabled for a phone user, devices will not be able to receive any third-party faxes.

  • If the Block Calls without Caller ID or Block External Calls settings are enabled for a phone user, devices will not be able to receive any third-party faxes.

  • Encrypted PDFs for faxing are currently not supported.

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