Remote Support

Remote Support at UNC Asheville is provided via the BeyondTrust application. Please pick your operating system below to begin the steps needed to connect. You should be in touch with your technician while attempting this process.

Connecting to Remote Support

Remote Support on Windows

Remote Support on macOS

If you are not in touch with a technician and want to request remote support, please contact the IT Service Desk

Phone: 828-251-6445 || Email: itservicedesk@unca.edu