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ITS Knowledge Base

Resetting your UNCA password

If you currently have access to your account, but need to reset your password please visit https://mysignins.microsoft.com/security-info and click Change beside Password.

Change Password.png


If you are a first time user and need to set an initial password please visit https://kb.unca.edu/kb/first-time-account-claim

If do not know your password or your Entra SSO account is locked please visit https://kb.unca.edu/kb/forgot-password


UNC Asheville Password Requirements

  • Passwords cannot contain the user's account name or parts of the user's full name that exceed two consecutive characters.

  • Passwords must be at least 12 characters and no more than 64 characters in length.

  • Passwords must not be the same as any of the 7 most recently used passwords.

  • Passwords must contain characters from three of the following four categories:

    • English uppercase characters (A - Z).

    • English lowercase characters (a - z).

    • Numeric digits (0 - 9).

    • Non-alphabetic characters:
      { } [ ] . ? / ! ^ * _ - + =

  • Common passwords, passwords that were involved in a known breach, and easily guessable passwords will also be rejected.