Please review these guides on many of the technologies and services you will need to navigate the day to day of working and teaching on campus!
Account Creation and Passwords
How To Create Your Password
This password will work for most of the services you will use during your time with UNC Asheville!
Logging Into OnePort
OnePort is our university's online portal for personal information, payroll, and much more.
Setting Up Your MFA
Multi-Factor Authentication is a 2-step login process for most of our on campus services and systems.
How To Reset Your Password
Resetting your password will require you to sign in with your MFA code/token.
Your Faculty ID, and door access all revolve around your RockyCard!
Logging into Moodle
Moodle is the online learning management platform utilized by UNC Asheville.
IT Support in the Classroom
Quickly receive support for many IT issues when actively teaching by contacting the IT Service Desk. Academic Support Technicians are available to help.
Using your laptop in the classroom
Many classrooms have support for your laptop to be used in place of a classroom device.
Services provided by ITS
Wireless Access (Eduroam, PSK, Guest)
Campus buildings and the Quad offer speedy WiFi for all your devices.
How to get a computer
New Staff members will have their supervisor contact the IT Service Desk to initiate the process for new equipment.
How to install software on your Mac or PC
Printing with your RockyCard and Papercut
Your RockyCard also allows you to tap and print from most campus printers.
How to get a print fund
Have your supervisor contact your departments Print Fund Manager.
How to print with one or multiple print fund(s)
If you need to use multiple print funds, you will use the installed Papercut application.
How to use office phone
Request your voicemail to go to email! Start a ticket with the IT Service Desk. Just provide your office phone number.
How to use Jabber
Jabber, an optional software phone, you can make and recieve calls with your computer.
Please opt in by contacting the IT Service Desk if you wish to utilize this service.
How to get shared drive access
Shared Drives (including S: drive and R: drives) will require a ticket with the IT Service Desk from your supervisor or owner of the shared folder.
How to get access to Google Shared Drives
Access to Google Shared Drives can be done by the shared drive owner. Please contact the owner or department directly.
Download your personal copy of Microsoft Office 365 or use it online with your UNC Asheville login.