UNC Asheville ITS does not recover lost or forgotten passwords for Alumni Email Accounts or Retiree Email Accounts. You can recover your account by following Google's account recovery process, outlined below.
When you are provided with an Alumni or Retiree Email Account, please enable a password recovery option.
Follow this guide to configure your mobile phone number as you account recovery phone number:
Alternatively or additionally, you may add a recovery email address to your account:
If you forget your password click on "Forgot Password?" and begin the recovery process.