Zoom Physical Phone Ordering Guide
UNCA ITS has supported Zoom hardware available for purchase via Bulldog Buyway. Below are instructions on how to find our reseller, TCS, and the process you should follow with ITS to integrate your phone.
Have you spoken to ITS about your needs? Our Zoom phones Knowledge Base has all supported phones listed along with their capabilities. Additionally, our campus subject matter experts can help you identify the correct hardware based on your technical and personal needs through zoomphones@unca.edu.
Bulldog Buyway
Total Communication Solutions, also known as TCS, is our preferred vendor for Yealink phones that will be supported with Zoom Phones. TCS and UNCA have created a product catalog that can be found in Bulldog Buyway by selecting the TCS icon within Computer & Accessories or by searching for TCS within the supplier/product search.
Ordering
All supported hardware will be listed here and available for selection. If unclear on what to purchase for yourself or on behalf of other team members, please engage ITS by emailing our subject matter experts at zoomphones@unca.edu. When finished, checkout as normal and ensure your ShipTo information matches your CPO to ensure inter-campus delivery.
Post Purchase
Post purchase, ITS engagement is necessary to bind phones with users and/or phone lines. Upon order completion, please engage us via email helpdesk@unca.edu. Please include your department name and Purchase Order so that our team can contact you, pre-configure devices, and address any questions that arise.