Smart Board Troubleshooting
Common problems when using smart boards
No connection to smart board (no response when board is touched)
Check the status of the board. All smart boards have a status light, if it is red the board is not connected, Green means connected. Flashing red means computer is booting up and connecting. No light, board is off.
Red: Make sure the PC input is selected on the room control panel, room computer is turned on, Reboot computer.
Green: Make sure they are projecting from the room computer
Off: Turn the board on with the power button on the pen tray
Cursor and pen/finger are not aligned
Calibrate the board. Press the Keyboard and Mouse button on the pen tray simultaneously. When a set of targets appear on the screen tap the center of each as it is highlighted.