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Process Owner |
Greg Dillingham |
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Audience |
DLS SD |
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Topic |
Priority listing for scheduling UNC Asheville managed Interactive Video/Web-conference facilities |
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Last Revision |
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Purpose
This document provides information to ensure all requests to utilize DLS managed video/web-conference resources are resolved in an effective and efficient manner. Distance Learning Services operational program support occurs during the academic calendar from 8:00am until 9:00pm (ET) Monday thru Thursday, and 8:00am until 5:00pm (ET) on Friday’s. Support during these hours are dependent upon DLS staffing and facility availability.
Documentation
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Subject: |
Reservation request for video/web-conferencing services. |
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Date: |
Date(s) of interactive video/web-conferencing services. |
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Start/End time: |
Confirm that request is scheduled for eastern time zone. Indicate time block if specific times have not been determined. |
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Web-conference Technology: |
DLS Facility support is limited to Zoom Meeting web-conference system support. |
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Subcategory: |
Technical Support Requests |
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Email ID(s) to notify: |
Include UNCA_dls@unca.edu so that all DLS staff members are included. |
Scheduling Policy
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1 |
UNC Asheville cohort undergraduate academic programs (multi-semester/multi-year programs) |
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2 |
Individual UNC Asheville undergraduate academic courses (single semester courses / adhoc) |
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3 |
Curricular Support for UNC Asheville undergraduate academic courses (remote guest lectures) |
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4 |
UNC Asheville Graduate Center programs and courses |
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5 |
UNC System institutions (N.C. Research and Education Network members) academic programs & courses |
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6 |
UNC Asheville Conferences & Camps programs |
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7 |
UNC Asheville HighSmith Student Union non-academic courses, conferences and seminars |
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8 |
UNC System institutions (N.C. Research and Education Network members) continuing education and non-academic programs/conferences & seminars |
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9 |
Non-academic conferences and seminars of other NCREN members |
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10 |
NC State & Federal Government |
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11 |
Non-profit groups |
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12 |
Industry and Business (Charges apply unless waived by the Office of the Provost |
Scheduling requests that do not require the use of video or web-conferencing technology resources will be transferred to campus room scheduling staff for resolution (currently staff at - Highsmith Student Union).
Charges apply to 1-11 only if participants are charged an admission fee
Last review per Provost Office: June 2012 per Dr Keith Krumpe