Scheduling Requests
| Process Owner | Greg Dillingham |
|---|---|
| Audience | DLS SD |
| Topic | Priority listing for scheduling UNC Asheville managed Interactive Video/Web-conference facilities |
| Last Revision |
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Purpose
This document provides information to ensure all requests to utilize DLS managed video/web-conference resources are resolved in an effective and efficient manner. Distance Learning Services operational program support occurs during the academic calendar from 8:00am until 9:00pm (ET) Monday thru Thursday, and 8:00am until 5:00pm (ET) on Friday’s. Support during these hours are dependent upon DLS staffing and facility availability.
Documentation
| Subject: | Reservation request for video/web-conferencing services. |
|---|---|
| Date: | Date(s) of interactive video/web-conferencing services. |
| Start/End time: | Confirm that request is scheduled for eastern time zone. Indicate time block if specific times have not been determined. |
| Web-conference Technology: | DLS Facility support is limited to Zoom Meeting web-conference system support. |
| Subcategory: | Technical Support Requests |
| Email ID(s) to notify: | Include UNCA_dls@unca.edu so that all DLS staff members are included. |
Scheduling Policy
| 1 | UNC Asheville cohort undergraduate academic programs (multi-semester/multi-year programs) |
|---|---|
| 2 | Individual UNC Asheville undergraduate academic courses (single semester courses / adhoc) |
| 3 | Curricular Support for UNC Asheville undergraduate academic courses (remote guest lectures) |
| 4 | UNC Asheville Graduate Center programs and courses |
| 5 | UNC System institutions (N.C. Research and Education Network members) academic programs & courses |
| 6 | UNC Asheville Conferences & Camps programs |
| 7 | UNC Asheville HighSmith Student Union non-academic courses, conferences and seminars |
| 8 | UNC System institutions (N.C. Research and Education Network members) continuing education and non-academic programs/conferences & seminars |
| 9 | Non-academic conferences and seminars of other NCREN members |
| 10 | NC State & Federal Government |
| 11 | Non-profit groups |
| 12 | Industry and Business (Charges apply unless waived by the Office of the Provost |