Passwordless Sign In

If you are attempting to use the Microsoft Authenticator’s Passwordless sign in option and encounter this error:

Please try these steps

1. On your phone open the Microsoft Authenticator app and select your UNC Asheville login option.
   

   

2. You will see a note near the top regarding Passwordless sign-in being enabled. Click “Disable Phone Sign-in”
   

   

3. Attempt to log in once more to the UNC Asheville service that generated the error.

If there are further issues or it gives another error, please contact the IT Service Desk
helpdesk@unca.edu or 828-251-6445