Changing User level settings

Purpose

Zoom Meeting and Webinar platforms utilize three levels of account settings to enable and disable associated features and services.  These settings affect Zoom platform scheduling, functionality, recording and security.  The below steps will allow Zoom Meeting USER Level account holders a better understanding of the Zoom platform setting hierarchy and best practices for enabling and disabling Zoom account settings for Zoom platform accounts.

Indicators

Status Indicators

Meeting Setting Indicators

Indicator	Description	Functionality
	Setting enabled	Individual account holders may edit and or disable this setting as desired.
	Setting disabled	Individual account holders may enable this setting as desired.  Some settings have additional options that can be edited.
	Setting locked	Locked by Zoom account administrators, individual account holders cannot change this setting.
	Setting unlocked	Individual account holders may edit and or disable this setting as desired.
	Setting enabled	Individual account holders may edit and or disable this setting as desired.
	Setting disabled	Individual account holders may enable this setting as long as the associated higher function setting is not disabled.

Meeting Settings

Zoom Meeting settings are assigned by the use of toggle, radial button and check box icons. Once a meeting is started, subsequent meeting setting changes will not take effect until after the meeting has ended, and will remain in effect for all future scheduled Zoom Meetings.

Enable/Disable Meeting Settings

The status of Zoom Meeting settings are indicated by the use of color coded toggle, radial bubbles and check box icons. A blue background indicates the setting/function is enabled and a gray/white background indicates it is disabled.

Notes:  

• Locking a setting at the account level means that the setting cannot be changed by any user. 
• Setting selections made while scheduling a meeting (adhoc or recurring) overwrite the default settings selected within the users individual account meeting settings for those events only. 

Change Individual User Account Settings

Settings are tiered and are initially turned on/off or locked by campus Zoom account administrators (Distance Learning Services staff) to establish uniform Zoom platform functionality for all licensed account holders.  Tiered settings provide a hierarchical way to manage the settings that affect meetings and webinars. The settings can be controlled at the Account level, the Group level, and the User level so that events throughout the organization have enforced settings when required (security, scheduling, etc.), while allowing meeting and webinar organizers the flexibility to customize other settings to meet event outcomes (Click here for further information regarding User Level account settings)

Steps

Your individual account meeting settings allow you to enable or disable features for your meetings.  These settings control the availability of many features, such as breakout rooms, recording, and chat.  Unless locked by account admin, settings may be changed by the individual licensed account holder prior to the start of individual meetings.  Once a meeting is started, subsequent meeting setting changes will not take effect until after the meeting has ended.

• Meeting settings control the availability of many features, such as breakout rooms, recording, and chat. Accessing and editing individual account meeting settings. 
• Note: The Zoom Meeting Waiting Room feature will be used in the below example.

Step 1:  Sign in to the Zoom web portal and click Settings in the navigation menu.	https://unca-edu.zoom.us/	Step 4: Some Settings allow users to Edit Options
Step 2: Determine if the setting impacts the overall meeting functionality (Ex: Waiting Room)		Step 5: While others allow users to Customize setting information displays.
Step 3: Determine if the setting impacts just Local / Cloud recording functionality.		Step 7: Example of customization 'data entry' screen.

Zoom Platform Settings

Some Zoom platform settings are listed under both Meeting and Recording tabs. 

• Examples:
  • Recording: settings regarding E-mail notifications are listed under meetings, while the actual functional recording settings are listed under recording
  • Chat: where the functional chat settings are listed enabling chat, private chat, auto saving chats, while the recording chat settings allow management of chat messages within associated cloud recordings.

Zoom Software Version	Clicking the   symbol lists the specific Zoom software version required to activate the function.
Contextual Statement	Clicking the   symbol provides a contextual statement regarding the setting functionality.  Meeting options selected during the initial event scheduling process, or edited after the meeting is scheduled, supersede comparable settings allocations made to account meeting settings.

ie: Having a default account setting of Video Host off
Would be negated by selecting Video Host on  while scheduling a meeting. The hosts video would be enabled for all scheduled events using this setting, however future scheduled events would default back to the account setting of Video Host off if it is not enabled again during the scheduling process.

Resources for assistance or followup questions and concerns.

Contact UNC Asheville's Information Technology IT Service Desk for assistance in implementing the above described services and support.  Email: itservicedesk@unca.edu or by calling 828.251.6445

Contact UNC Asheville's Center for Teaching and Learning unit for pedagogy and teaching strategies regarding this knowledge base article.  Email: ins_tech@unca.edu. or by calling 828.251.6540

Use the Zoom Video Communication system knowledge base for Zoom meeting specific support questions or concerns. www.zoom.us/support