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ITS Knowledge Base

Zoom Audio Issue - Speaker Works Everywhere Except in Zoom

If Zoom is having and issue using a Windows computers speakers. There is a setting on Windows 11 called Audio Enhancements that needs to be toggled to “Off” in order for Zoom to properly use speakers.

📘 Instructions

How to find the Audio Enhancements setting

  1. Go to Settings

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  2. Go to Sound

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  3. Click Speaker you are using

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  1. Scroll down to Advanced Settings and find Audio Enhancements

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  1. Turn Audio Enhancements Off

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