2.Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
3. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.
Delete your cache and other browser data (Google Chrome)
You have control over your browsing data. This data includes things like your browsing and download history and saved form data. Use the "Clear browsing data" dialog to delete all your data or just a portion of your data, collected during a specific period of time.
Delete all your data
Delete all your data
Click the Chrome menu on the browser toolbar.
Select Tools.
Select Clear browsing data.
In the dialog that appears, select the checkboxes for the types of information that you want to remove.
Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
Click Clear browsing data.
Clear the cache (Firefox on PC)
At the top of the Firefox window, click on the Firefox button and then select Options
Select the Advanced panel.
Click on the Network tab.
In the Cached Web Content section, click Clear Now.
5. Click OK to close the Options window
Clear the cache (FireFox on Mac)
On the menu bar, click on the Firefox menu and select Preferences...
Select the Advanced panel.
Click on the Network tab.
In the Cached Web Content section, click Clear Now.
5. Close the Preferences window
JavaScript errors detected
Please note, these errors can depend on your browser setup.
If this problem persists, please contact our support.