How to Remove Your Cisco VoIP Phone and Connect Ethernet Passthrough to Your Dock

Identify the Ethernet Cables

1. On the back of the Cisco phone, locate two Ethernet ports:

2. Network (SW or Network port): This port connects to the wall/network.

3. PC port: This port connects to your computer or docking station.

Disconnect the Ethernet Cables

1. Unplug both Ethernet cables from the back of the Cisco phone.

2. Carefully remove the Cisco phone from your desk and store it as instructed by IT

Connect the Network Cable Directly to Your Dock

1. Take the Ethernet cable that was connected to the SW or Network port on the Cisco phone.

2. Plug it directly into the Ethernet port on your docking station (or directly into your computer if no dock is used).

Confirm Network Connectivity

1. Wait a few seconds after connecting the cable.

2. Ensure you have internet access:

   • You should see your PC switch from Wi-Fi to Ethernet (if applicable).

   • Open a browser and visit a website to confirm connectivity.

3. If there's no connection:

   • Restart your computer

   • Contact your IT support team for assistance.