Broadband, Equipment and testing
Purpose
Zoom Meeting utilizes web cameras and microphones to transmit signals to other meeting participants using Internet Broadband, while using the user's computer display and speakers to receive signals from remote participants. Though a telephone connection will provide two-way live audio interactions, the ability to see video and computer display signals is critical to obtaining a fully collaborative meeting experience.
University Provided Equipment
- All faculty computing systems / devices are equipped with functioning cameras. microphones and speakers.
- Staff computing systems / devices typically are not equipped with web conference equipment, but do have speaker systems.
Specific recommendations for departmental purchases are facilitated through the ITS Service desk by submitting a service request ticket to helpdesk@unca.edu.
Bandwidth Management
Information regarding the Internet Broadband requirement for Zoom Meeting & Webinar and troubleshooting can be found here.
Information regarding using Zoom Meeting within campus Smart Classrooms can be found here.
Resources for assistance or followup questions and concerns.
Contact UNC Asheville's Information Technology IT Service Desk for assistance in implementing the above described services and support. Email: itservicedesk@unca.edu or by calling 828.251.6445
Contact UNC Asheville's Center for Teaching and Learning unit for pedagogy and teaching strategies regarding this knowledge base article. Email: ins_tech@unca.edu. or by calling 828.251.6540
Use the Zoom Video Communication system knowledge base for Zoom meeting specific support questions or concerns. www.zoom.us/support