What is it?
Computer Access Accounts allow users to securely access computer and network-based resources and information.
When is it available?
This service is available 24 hours a day, 7 days a week, with the exception of upgrades, maintenance, and scheduled outages.
Who can use it?
Faculty, Staff, Students, Volunteers, and Contractors
How much does it cost?
There is no cost associated with this service.
Where to get help?
The IT Service Desk should be your first point of contact for technical assistance. Contact the Service Desk by sending an email to firstname.lastname@example.org or calling 828-251-6445. The IT Service Desk Self-Service Portal is also available 24 hours a day, 7 days a week. The Self-Service portal allows you to request assistance from ITS using a simple web form.
Responsible Use of Electronic Resources (Policy 7100)User Accounts and Authorized Access (Policy 7101)Information Technology User Security (Policy 7102)Information Technology Confidentiality (Policy 7103)Information Technology Privacy (Policy 7104)Handling of Potential IT Policy Violations (Policy 7111)
Need more information? Contact the ITS Service Desk at email@example.com or 828-251-6445 for additional assistance.