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Banner ERP System

What is it?

Banner is UNC Asheville Enterprise Resource Planning system that provides users with institutional information through either Internet Native Banner or Self Service Banner via One Port.

When is it available?

Internet Native Banner is available 24 hours a day, 7 days a week, with the exception of upgrades, maintenance, and scheduled outages. 

Self Service Banner is available 7am-10pm, 7 days a week, with the exception of upgrades, maintenance and scheduled outages.

Who can use it?

Faculty, Staff and Students

How much does it cost?

There is no cost associated with this service.

Where to get help?

The IT Service Desk should be your first point of contact for technical assistance. Contact the Service Desk by sending an email to or calling 828-251-6445.  The IT Service Desk Self-Service Portal is also available 24 hours a day, 7 days a week. The Self-Service portal allows you to request assistance from ITS using a simple web form.

Associated Policies

Responsible Use of Electronic Resources (Policy 7100)User Accounts and Authorized Access (Policy 7101)Information Technology User Security (Policy 7102)Information Technology Confidentiality (Policy 7103)Information Technology Privacy (Policy 7104)Handling of Potential IT Policy Violations (Policy 7111)

More Information

Internet Native Banner and Self Service Banner are sometimes unavailable while routine software, hardware and network maintenance is performed. These maintenance windows are kept to a minimum and are announced in advance via campus-wide emails and announcements in One Port.

Additional information and Banner access request forms can be obtained using the links below.

Banner Access Request Forms Banner INB/SSB Login


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